Please provide the correct shipping information when checking-out.
Shipping charges are not refundable unless it is due to our mistake. If you refuse delivery or if the carrier returns a shipment because you provided an invalid address, the cost of return shipping will be deducted from your refund in addition to a 20% restocking fee.
Standard processing time for orders is 3-4 business days (excluding shipping time).
Processing time for big releases is estimated at 5-7 business days (excluding shipping time).
*Due to the COVID-19 pandemic and the United States Election USPS processing and shipping times are longer. Thank you for your understanding!
Domestic United States Shipping
SOLEBANDZ offers three methods of shipping within the United States via the United States Postal Service (USPS):
- First Class Mail without tracking (Approximately 5-7 business days for shipping).
- First Class Mail with tracking (Approximately 5-7 business days for shipping).
- Priority Mail (Approximately 3-5 business days for shipping).
The shipment times above are approximate dates provided by the USPS and may vary. SOLEBANDZ makes no guarantees on delivery times.
A notification email will be sent with a USPS tracking number (If a shipping service with tracking was selected). Track your shipment at www.usps.com or click here!
*SOLEBANDZ is not liable for any lost orders.
We ship internationally via UPS Worldwide Saver and Worldwide Express. Shipping time varies by location and each countries customs clearance times.
Please ensure you provide your correct delivery address. We will not issue refunds for orders that are undeliverable and returned due to incorrect address information.